Privacy policy

Privacy policy of the online store www.emtigo.pl

General information

This document defines the principles of the Privacy Policy in the Online Store (hereinafter referred to as the "Online Store"). The administrator of the Online Store is EMTIGO sp. z o.o. based in Poznań, ul. Augustyna Kordeckiego 42A, 60-144 Poznań, registered in the National Court Register by the District Court Poznań-Nowe Miasto and Wilda in Poznań, 8th Commercial Division, under KRS number: 0000690323, NIP: 7792469235, REGON: 368036010, share capital: 30,000, PLN 00

Words used with capital letters have the meaning given to them in the regulations of this Online Store.

Personal data collected by the Online Store Administrator are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27/04/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ EU L 119, p. 1), hereinafter referred to as: GDPR.

The Administrator of the Online Store makes special efforts to protect the privacy and information provided to it regarding the Customers of the Online Store. The Administrator carefully selects and applies appropriate technical measures, including those of a programming and organizational nature, to ensure the protection of processed data, and in particular protects the data against disclosure to unauthorized persons, disclosure, loss and destruction, unauthorized modification, as well as against their processing in violation of applicable law.

The services available on the website (especially the possibility of placing an order in the Store) are not intended for persons under 16 years of age. The personal data administrator does not envisage intentional collection of data regarding persons under 16 years of age.

Personal data

Personal data controller

The administrator of your personal data is:

Emtigo sp. z o. o.
ul. Kordeckiego 42a, 60-144 Poznań

Concerning your personal data, you can contact the Personal Data Administrator via:

e-mail: biuro@emtigo.pl
traditional mail: ul. Kordeckiego 42a, 60-144 Poznań
telephone: +48 797 616 870

Purposes and legal basis for the processing of personal data

The personal data administrator processes your personal data for the following purposes and scope:

taking actions before concluding the contract at your request (e.g. creating an account), i.e. data provided in the registration form in the Online Store, i.e. e-mail address and password, gender; if the Account is registered via an external authentication service (e.g. Google+, Facebook), we collect your name and surname, and if you register when purchasing Goods, we collect your name and surname and data provided to complete the order, such as the shipping address ; in order to provide Services that require the creation of an Account, such as: maintaining order history, informing about the status of the order, we process your data provided in the Account and when purchasing Goods
in order to provide Services that do not require creating an Account and purchasing Goods, i.e. browsing the websites of the Online Store, searching for Goods, we process personal data regarding your activity in the Online Store, i.e. data regarding the Goods you browse, data regarding session of your device, operating system, browser, location and unique ID, IP address;
in order to statistics on the use of individual functionalities available in the Online Store, to facilitate the use of the Online Store and to ensure the IT security of the Online Store, we process personal data regarding your activity in the Online Store and the amount of time spent on each subpage in the Online Store, Your search history, location, IP address, device ID, data about your internet browser and operating system;
in order to establish, pursue and enforce claims and defend against claims in court proceedings and other enforcement bodies, we may process your personal data provided when purchasing Goods or creating an Account and other data necessary to prove the existence of a claim or which result from by legal requirement, court order or other legal process;
in order to consider complaints, grievances and requests and to answer customers' questions, we process the personal data provided by you in the contact form, complaints and requests, or in order to answer questions in a different form and some the personal data provided by you in the Account, as well as data regarding the order for Goods and other Services provided by us that are the cause of the complaint, complaint or application, as well as data contained in the documents attached to the complaint, complaint and request.
for the purpose of marketing our Goods and Services and our clients and partners, including remarketing, for this purpose we process personal data provided by you when creating the Account and updating it, data regarding your activity in the Online Store, including the order information that is recorded and stored via cookies, in particular order history, search history, clicks in the Online Store, login and registration dates, history and your activity related to our communication with you. In the case of remarketing, we use data about your activity to reach you with our marketing messages outside the Online Store and we use the services of external suppliers for this purpose. These services consist in displaying our messages on websites other than the Online Store. Details on this subject can be found in the provisions regarding Cookies
In order to organize competitions and loyalty programs, i.e. notifications about accumulated points, notifications of winnings and advertising our offer, we use your personal data provided in the Account and when registering in the competition or loyalty program. Detailed information on this subject is always provided in the terms and conditions of participation in a given competition or loyalty program;
for the purpose of market and opinion research by us or our partners, i.e. information about the order, your data provided in the Account or when purchasing the Goods, e-mail address. The data collected as part of market research and opinion research is not used by us for advertising purposes. Detailed instructions are provided in the information about a given survey or in the place where you enter your data.

Categories of relevant personal data

The personal data controller processes the following categories of relevant personal data:

contact details;
data regarding activity in the Online Store;
data regarding orders in the Online Store;
data regarding complaints and requests
data regarding marketing services.

Voluntary provision of personal data

Providing the required personal data by you is voluntary and is a condition for the provision of services by the Personal Data Administrator via the Online Store.

Data processing time

Personal data will be processed for the period necessary to complete orders, services, marketing activities and other services performed for the Customer. Personal data will be deleted in the following cases:

when the data subject requests their deletion or withdraws consent;
when the data subject does not take any action for over 10 years (inactive contact);
after receiving information that the stored data is out of date or inaccurate.

Some data in the scope of: e-mail address, name and surname may be stored for a further period of 3 years for evidentiary purposes, consideration of complaints, grievances and claims related to the services provided by the Online Store - this data is not will be used for marketing purposes.

Data regarding orders for Goods and paid services, competitions and loyalty programs will be stored for a period of 5 years from the date of delivery of the order.

We store data regarding unlogged Customers for a period corresponding to the life cycle of cookies stored on the device or until they are deleted on the device. by the Customer.

Your personal data regarding preferences, behavior and selection of marketing content may be used as the basis for making automated decisions in order to determine the sales opportunities of the Online Store.

Recipients of personal data

Dear Sirs, please read the attachment here, presenting the list of external service providers that we have sent to you. I would like to mention that the list is only exemplary. Please do not include the entire list if you do not use all suppliers, and if any supplier is missing. please enter it on the list according to the template provided there.

We transfer your personal data to the following categories of recipients:

state authorities, e.g. the prosecutor's office, the Police, the Office of Personal Data Protection, the President of the Office of Competition and Consumer Protection, if they contact us about it,
service providers that we use to run the Online Store, e.g. to process orders. Depending on the contractual arrangements and circumstances, these entities act on our behalf or independently determine the purposes and methods of their processing, the list of suppliers can be found on the website of our Online Store at the link:https://emtigo.pl/article/lista-dostawcow-uslug

Rights of the data subject

Based on the GDPR, you have the right to:

request access to your personal data;
request rectification of your personal data;
request deletion of your personal data;